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The Straight Up Blog

January 17, 2017

3 Unconventional Tips for Managing Multiple Venues

When a company grows to a certain size, the way its employees are managed must also evolve. Many bar operators start out as the sole owner/operator of...
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January 05, 2017

4 Keys to Exceptional Customer Service

Competition in the market has become fiercer than ever, so it is of upmost importance to operators that they ensure their customer service is of the h...
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December 08, 2016

3 Ways to Get Your Staff Performance at Optimal Levels

Two of the biggest challenges in the hospitality industry are the management of people and ensuring employees are doing the tasks they have been assig...
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November 09, 2016

4 Ways to Raise Staff Morale

Employees can be a tremendous source for new customers, referrals and customer retention. However, not every employee invests their time into promotin...
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November 04, 2016

3 Ways to Save on Operating Costs

Tough economic times have operators scrambling for ways to cut back on costs. With overall demand down and costs rising for some products like spirits...
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September 30, 2016

Is bartender school really necessary? Yes and no

The Challenge Ask ten different people in the hospitality industry what they think about bartender school, and you'll probably get ten different answe...
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